Privacy Policy

Updated: October 22,  2024

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1. Introduction

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PLUMB AHEAD LLC ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [PlumbAhead.com], or engage with our plumbing and lighting consulting services. By using our website, you consent to the data practices described in this policy.

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2. Information We Collect

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We may collect the following types of information:

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2.1 Personal Information:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (if applicable)

• Other information you voluntarily provide to us

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2.2 Non-Personal Information:

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• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited and time spent on our website

• Referring website URLs

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3. How We Use Your Information

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We use the information we collect for the following purposes:

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• To provide, operate, and maintain our website and services

• To improve our website and services

• To communicate with you (e.g., send updates, newsletters, or respond to inquiries)

• To process transactions and send related information (e.g., invoices)

• To comply with legal obligations

• To detect, prevent, and address technical issues

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4. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our website. Cookies are small files placed on your device to help us analyze site traffic and usage. You may refuse the use of cookies by adjusting your browser settings, but doing so may limit your ability to use certain features of our site.

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5. Third-Party Services

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We may use third-party service providers to perform functions on our behalf, such as payment processing, data analysis, or hosting services. These third parties may have access to your personal information but are only authorized to use it as necessary to perform their functions.

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6. Data Sharing and Disclosure

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We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

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• With your consent

• To comply with legal obligations (e.g., subpoenas, court orders)

• To protect and defend our rights or property

• To prevent or investigate potential wrongdoing in connection with the website

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7. Data Security

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We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

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8. Data Retention

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We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or as required by law.

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9. Your Data Protection Rights

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Depending on your location, you may have the following rights regarding your personal information:

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• The right to access, update, or delete your information

• The right to object to the processing of your data

• The right to data portability

• The right to withdraw consent

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To exercise any of these rights, please contact us at info@plumbahead.com.

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10. Changes to This Privacy Policy

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We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

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11. Contact Us

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If you have any questions about this Privacy Policy or our data practices, please contact us at:

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PLUMB AHEAD LLC
2710 Sheridan St. NW, Albuquerque, NM, 87104
Email: info@plumbahead.com
Phone: (719) - 289 - 6848